Conducting global employee engagement surveys in multiple languages requires the right tools. Let's have a look at how Eletive can help.
Measure and increase global employee engagement with Eletive
In today's globalized world, companies are expanding their operations across borders and building a diverse workforce. However, it's not always easy to understand the unique needs and concerns of employees from different countries and cultures.
This is where global employee surveys in multiple languages can play a vital role. By offering surveys in native languages, your organisation can improve survey participation, get accurate feedback, and create a more inclusive workplace culture. In this article, we'll discuss how global employee surveys can benefit your organisation and provide tips for conducting your own.
Keep reading to learn more about:
Pulse surveys in multiple languages
Benefits of global employee engagement surveys
KIOSK functionality
AI, Machine-learning and survey translation
Eletive – a global People Success Platform
Pulse surveys in multiple languages
If your organisation operates in many countries, or if you have a diverse workforce, you need to provide all employees with a way to answer the employee engagement surveys in their own language. The Eletive surveys are multi-lingual and support more than 40 different languages.
Employee pulse surveys are a valuable tool for collecting frequent, real-time feedback from your employees. By conducting these surveys in multiple languages, you can ensure that they're truly capturing the perspectives and experiences of your whole workforce.
Pulse surveys typically ask short, targeted questions to provide a quick snapshot of employee attitudes and sentiments. By using pulse surveys in multiple languages, you can identify issues and concerns in real-time across your whole organisation, and take immediate action to address them.
Benefits of global employee engagement surveys
Measuring employee engagement is an important first step toward improving employee engagement and employee experience. And the more internationally distributed your workforce is, the more you rely on employee surveys to collect feedback to get an overview of your organisation's engagement levels. Multilingual employee surveys provide a number of benefits:
Increased participation and engagement. By offering surveys in multiple languages, you can increase participation and engagement from employees who may be more comfortable and confident responding in their native language. This can result in higher response rates and more accurate and honest feedback.
A better understanding of employee needs. Conducting surveys in multiple languages helps you gain a better understanding of the needs and concerns of employees across different countries and cultures. This will lead to more effective and targeted initiatives and policies to support and engage employees.
Improved communication and collaboration. Employee surveys conducted in multiple languages help to break down language barriers and promote better communication and collaboration among team members from different backgrounds. This improves teamwork, productivity, and overall organisational performance.
Better tracking of progress. By conducting global employee surveys in multiple languages on a regular basis, you can track progress over time and identify areas where improvements have been made and where more work is needed.
Data-driven decisions. Global employee engagement surveys take all guesswork out of the equation. By turning engagement data into valuable insights, you can use it to inform your business strategies and action plans.
Increased diversity and inclusion. Offering your employee surveys in multiple languages demonstrates your organisation's commitment to diversity and inclusion. This can help you attract and retain a diverse workforce and build a more inclusive workplace culture.
A better employee experience. Many employees feel most comfortable using their native language. A multilingual survey allows everyone in your organisation to read and answer the surveys in their preferred language.
Global benchmarking. Using the Eletive platform, you have access to global employee engagement benchmark data. This means you can use your collected data to compare different segments in your organisations, based on any HR data, to understand what parts are working and where there is room for improvement.
A complete overview. With intelligent employee surveys and user-friendly dashboards showing intuitive heatmaps of your whole organisation, you know exactly what is going on – and where you need to focus your attention.
KIOSK functionality for blue-collar and frontline employees
In some countries and some industries, it's less common for all employees to have access to a company phone, computer, and company email. Therefore, Eletive offers a functionality called Eletive KIOSK, commonly used for employees working in warehouses or production.
When using KIOSK mode, neither phone number nor email is needed. Instead, each employee receives a unique code that they can use to answer the survey on the device of your selection. That device can, for example, be a shared tablet or computer that everyone can access. Employees simply enter their code and answer the survey.
AI, Machine-learning and survey translation
It's best practice to include open questions in employee surveys, to allow employees to elaborate their survey answers and provide more detailed information. In the Eletive platform, there are a number of ways that employees can communicate in free text. The channels where free-text answers are possible include:
Comments in the employee surveys
Anonymous chat
Whistleblower channel
Free-text answers are essential to gain a deeper understanding of the employee experience in your organisation. At the same time, large amounts of free-text answers can be challenging to read, interpret, and analyse. And if you have hundreds, thousands, or tens of thousands of employees, reading each free-text answer becomes near impossible.
To solve this problem, Eletive offers a feature called Comments AI. This feature is built on advanced AI and NLP analysis, to help you analyse, categorise and visualise large amounts of free-text answers Comments AI automatically scans all the free-text answers to provide an immediate overview. You can see what topics are the most prominent and whether the sentiment is positive or negative. This way you always know what’s going on in your organisation so that you can apply a proactive approach. Comments AI supports all 39 languages in the Eletive platform.
Related reading: Comments AI – Employee Listening at scale
How Eletive can help you measure and increase global employee engagement
In today's global marketplace, employee engagement surveys in multiple languages are no longer a "nice-to-have" but a "must-have" for any organisation seeking to understand the needs and concerns of their diverse workforce.
By making it possible to answer your employee surveys in any preferred language, you will gain valuable insights into employee attitudes, experiences, and opinions, which can be used to improve communication, increase participation, and create a more inclusive workplace culture.
With the help of modern technology, conducting these surveys has never been easier. And at Eletive, we're happy to help you get started! So, if you want to attract and retain top talent, improve productivity, and build a more engaged and satisfied workforce, start by listening to your employees through global engagement surveys.
FAQ
What are the benefits of conducting global employee engagement surveys in multiple languages? The benefits of conducting global employee engagement surveys in multiple languages include increased participation and engagement, a better understanding of employee needs, improved communication and collaboration, better tracking of progress, data-driven decisions, increased diversity and inclusion, a better employee experience, global benchmarking, and a complete overview.
What is the Eletive KIOSK functionality? The Eletive KIOSK functionality is a feature that allows employees without access to a company phone, computer, or email to answer surveys. Employees receive a unique code which they can use to answer the survey on a device of the organisation's selection, such as a shared tablet or computer.
How does Eletive help to analyse large amounts of free-text answers? Eletive offers a feature called Comments AI which is built on advanced AI and NLP analysis. This feature helps to analyse, categorise and visualise large amounts of free-text answers. Comments AI automatically scans all the free-text answers to provide an immediate overview of the topics that are most prominent and whether the sentiment is positive or negative.
What is the purpose of global employee engagement surveys? The purpose of global employee engagement surveys is to measure employee engagement and gain a better understanding of the needs and concerns of employees across different countries and cultures. This helps to inform business strategies and action plans to support and engage employees.
What languages does Eletive support? Eletive supports more than 40 different languages.
As Team Manager, Customer Success at Eletive Emelie is helping organisations build workplaces where people thrive. In her role, she enables delight among our customers and leads the Customer Success team to excellence.
