Finding the best tools to help employees share feedback and perform better is crucial for any business. So, which is the best employee feedback software out there?
With so many options out there, picking the right employee feedback software is essential for creating a workplace where everyone feels heard and can improve.
In this article, we're reviewing the top 10 employee feedback software programs of the year. We've complied this list based on how well each employee feedback tool helps organisations collect employee feedback, support company growth, and create a better work environment.
Digital employee feedback tools are not only making it easier for companies to receive feedback, but also to take meaningful action based on the feedback. The tools listed below are all great options, and each of them comes with its own pros and cons.
Related reading:
The digital shift in employee engagement surveys
What is employee feedback software?
Definition: Employee feedback software is a digital platform that enables companies to collect, analyse, and act on feedback from their employees to improve communication, engagement, and overall workplace satisfaction.
Employee feedback software provides organisations with the digital tools for collecting, managing and analysing employee feedback. Think of it as a digital suggestion box that's always open, but way smarter.
This type of software makes it easy for employees to share their thoughts, ideas, and concerns with their managers and the company. And it's not just about pointing out what's wrong; it's also about celebrating what's right and finding ways to do things better.
Feedback tools for employees come with features like employee surveys, pulse surveys, and chats where employees can speak up anonymously if they want. This means everyone gets a voice, not just the loudest people in the room.
But it's not just about collecting feedback. The best part is what comes next. The best employee feedback apps are the ones that help companies understand all the feedback by sorting it, analyzing it, and turning it into action plans.
This way, organisations can use the software to drive real changes that make employees happier and more productive. Employee feedback programs are all about creating a positive loop where feedback leads to action, which leads to improvements, and then more feedback.
Benefits of employee feedback software
Employee feedback systems offer a range of benefits that can transform the workplace into a more open, engaging, and productive environment. Here are some of the key advantages:
Enhanced Communication: These tools break down barriers between staff and management, making it easier for everyone to share their thoughts and ideas directly. This open line of communication fosters a sense of belonging, engaging employees and encouraging a more collaborative work culture.
Real-time Feedback: Instead of waiting for annual reviews, employee feedback applications allow organisations to gather employee feedback continuously. This gives managers and employees the chance to address concerns and celebrate successes as they happen. This immediacy helps keep everyone motivated and on track.
Data-driven Insights: Feedback tools offer the ability to receive input from across the organisation, allowing companies can make informed decisions. This data can highlight areas for improvement, track trends over time, and measure the impact of changes.
Increased Employee Engagement: By actively seeking and valuing employee feedback, companies show their workforce that their opinions matter. This recognition can boost morale, increase job satisfaction, and reduce turnover rates.
Transparent Culture: Encouraging open feedback contributes to a culture of transparency where trust can flourish. Employees are more likely to be honest and forthcoming in such an environment, leading to more genuine interactions, a stronger company culture and better employee experiences.
By leveraging the benefits of employee feedback survey tools, companies can create a more dynamic, responsive, and engaged workplace that's equipped to thrive in today's fast-paced business world.
Now, let's have a look at the 10 best software for employee feedback right now!
1 - Eletive
Eletive stands out in the employee feedback software landscape with a unique approach to employee engagement. With cutting-edge technology and intuitive design, Eletive redefines how companies engage with their employees.
Eletive is a People Success Platform catering to the needs of modern organisations looking to:
Increase employee engagement
Improve the employee experience
Make data-driven people decisions
Create a culture of feedback, self-leadership and high performance
Eletive helps companies in all industries get a deeper understanding of their workplace dynamics, identify areas for development, and implement targeted strategies to enhance employee satisfaction.
Eletive offers features like:
Realtime pulse surveys
Survey intelligence
Intuitive heatmaps and dashboards
Attrition prediction
Science-based survey templates and customisable surveys
360-degree feedback
AI-enhanced analytics
Sentiment analysis
Support for large and complex organisations
+43 languages
Pros
Real-Time Engagement Tracking: Pulse surveys to monitor engagement across the organization, ensuring immediate awareness of what's working and what isn't.
Science-Based Question Batteries: Scientifically validated question sets to accurately measure engagement and identify improvement areas.
Customizable Surveys: Flexibility to tailor surveys to specific organizational needs, ensuring relevant and impactful feedback collection.
Data-Driven Decisions: AI, machine learning and smart surveys for deep, actionable insights.
Efficient Reporting: Offers instant access to real-time data via user-friendly dashboards, heatmaps, and reports, minimizing time spent on reporting and maximizing execution focus.
Comprehensive Performance Management: Facilitates goal alignment and progress tracking, enhancing performance across the board. Supports setting and tracking of SMART goals and OKRs.
Actionable Planning: Enables the creation of detailed action plans at various organizational levels based on survey results, ensuring targeted improvement efforts.
Leadership Development: Provides tools and processes for effective 1:1s and 360-degree feedback, fostering managerial growth.
Cultivating Self-Leadership: Promotes a culture where employees are encouraged to take ownership of their experience, supported by GDPR-compliant personal dashboards.
Collaborative Culture Building: Equips managers and employees with the tools to co-create a positive company culture, enhancing overall engagement and satisfaction.
OBM-Inspired Guidance: Offers advice and insights based on Organisational Behavior Management research, empowering employees with the knowledge to improve their work environment.
Eletive Customer Reviews on G2.com
Sara Ekvall, Director People & Culture: "Great tool encouraging self leadership. I like that the employee can see their own results and get tips on how to improve their own work situation. It takes some of the load off HR and managmenet and encourages self leadership.
Mikaela Schönström, Head of People: "Eletive is a fantastic engagement tool! Eletive is a great platform, easy to use and understand, which is key to getting a high response frequency and buy-in from the organization. I also appreciate that their questions battery is based on science regarding what drives engagement. They also have a great customer success and support team that makes the journey enjoyable! One more big plus is their integration with slack. I get notifications through slack and can also reach the survey from the notification."
2 - Lattice
Lattice is a sophisticated platform designed for performance management and employee feedback, aimed at organizations looking to foster growth, engagement, and a strong feedback culture.
Pros:
Comprehensive Management: Integrates performance reviews, feedback, and goal setting.
User-Friendly Interface: Known for its clean, intuitive design.
Rich Analytics: Provides detailed insights for informed decision-making.
Cons:
Initial Learning Curve: New users may need time to fully explore its capabilities.
Cost: Can be expensive, particularly for smaller businesses.
Feature Richness: Its extensive features may be more than some teams need.
3 - CultureAmp
Culture Amp is a leading platform for employee feedback and culture, ideal for organizations committed to understanding and enhancing employee engagement through employee surveys and analytics.
Pros:
Deep Insights: Specializes in detailed feedback analysis.
Customizable Surveys: Offers highly flexible survey options.
Employee Development: Supports growth with feedback-driven insights.
Cons:
Customization Complexity: Tailoring customized surveys can be intricate.
Pricing Clarity: Direct inquiry needed for specific pricing.
Data Richness: The extensive data provided may overwhelm some users.
4 - OfficeVibe
Officevibe, part of Workleap, is a user-friendly employee feedback tool ideal for small to medium-sized businesses focused on improving team morale and culture through easy-to-use surveys and feedback mechanisms.
Pros:
Simplicity: Straightforward interface for easy feedback collection.
Insightful: Offers clear insights into employee engagement.
Immediate Feedback: Enables quick responses to employee concerns.
Cons:
Customization Limits: Fewer options for tailoring surveys.
Basic Analytics: Analytics are helpful but not very detailed.
Best for Small Teams: May not fully meet the needs of larger organizations.
5 - Qualtrics
Qualtrics is a sophisticated experience management platform that excels in collecting and analyzing employee feedback for businesses aiming for deep insights into workplace dynamics and employee engagement.
Pros:
Advanced Analytics: Offers comprehensive data analysis tools.
Customizable: Extensive options for survey customization.
Scalable: Suitable for both small businesses and large enterprises.
Cons:
Complexity: Might be challenging for new users to navigate.
Cost: Can be expensive, especially for smaller organizations.
Overwhelming Features: The breadth of features can be daunting for those seeking simpler solutions.
6 - Leapsome
Leapsome is a versatile platform for performance management and employee feedback, designed for companies of all sizes looking to foster personal growth and organizational development.
Pros:
Integrated Tools: Combines performance reviews, goal tracking, and feedback.
User-Friendly: Intuitive interface for easy operation.
Customizable Feedback: Offers flexible survey and feedback options.
Cons:
Adaptation Time: Might require a period of adjustment to fully utilize all features.
Pricing: Pricing may be a hurdle for very small businesses.
Feature Richness: Some smaller teams might not need all available functionalities.
7 - Workday Peakon Employee Voice
Workday Peakon Employee Voice is a real-time employee feedback platform that offers businesses deep insights into employee sentiment and engagement, tailored for companies seeking to actively listen and respond to their workforce.
Pros:
Real-time Feedback: Enables continuous listening through real-time employee feedback surveys.
Intuitive Analytics: Provides easy-to-understand insights for action planning.
Seamless Integration: Integrates with the broader Workday ecosystem.
Cons:
Learning Curve: May require some initial learning to navigate effectively.
Cost Considerations: Pricing might be high for smaller organizations.
Focus on Larger Ecosystem: Best benefits are realized when used within the Workday suite, which might limit standalone appeal.
8 - TinyPulse
TinyPulse is an employee engagement platform that specializes in capturing real-time feedback through pulse surveys, offering organizations a simple yet powerful tool to understand and improve workplace morale and culture.
Pros:
Focused Surveys: Utilizes pulse surveys for timely feedback.
User Engagement: Features like peer recognition enhance user engagement.
Actionable Insights: Delivers clear, actionable feedback to foster improvement.
Cons:
Narrow Focus: Primarily centered on pulse surveys, with limited options for broader feedback mechanisms.
Learning Curve: Some users might need time to optimize survey effectiveness.
Integration Capabilities: While robust, integration with other HR tools may require additional setup.
9 - Surveymonkey
SurveyMonkey is a popular tool for creating surveys and collecting employee feedback, known for its flexibility and ease of use. It's suitable for businesses of any size looking to gather insights about how their employees feel, quickly and efficiently.
Pros:
Ease of Use: Renowned for its user-friendly interface.
Versatility: Suitable for a wide range of survey types.
Affordability: Offers cost-effective plans for businesses on a budget.
Cons:
Basic Analytics: The analytics might lack depth for complex analysis.
Limited Customization: While flexible, it may not offer the depth of customization needed for specialized feedback collection.
General Focus: Primarily designed for surveys, it may lack specific features for in-depth employee engagement analysis.
10 - Great Place to Work
Great Place to Work is an analytics and consulting firm that provides a certification program and employee feedback platform, designed to help organizations build high-trust, high-performance cultures.
Pros:
Reputation Boost: Certification can enhance company reputation as an employer of choice.
Comprehensive Analysis: Offers deep insights into workplace culture and employee experience.
Benchmarking: Enables comparison against industry standards and best places to work.
Cons:
Certification Focus: Primarily geared towards achieving certification, which may not align with all organizations' goals.
Cost: Participation and certification can be costly, especially for smaller businesses.
Complex Process: The process to get certified and utilize insights fully can be extensive and time-consuming.
FAQ
Is there free employee feedback software?
Yes, there are free employee feedback tools available. However, they offer limited features compared to paid versions. Tools like Google Forms and certain basic plans of specialised platforms can serve as cost-effective solutions for gathering employee feedback. For more advanced analytics, customization, and support, investing in a paid solution is necessary.
How often should we conduct employee feedback surveys?
The frequency of employee feedback surveys can vary depending on your organization's goals, culture, and the specific issues you're addressing. Most experts recommend conducting comprehensive surveys at least once a year, with more frequent pulse surveys (quarterly or even monthly) to track progress on key initiatives or to gauge employee sentiment more regularly.
Can a feedback platform for employees improve retention rates?
Absolutely. Employee feedback software can play a critical role in improving retention rates by identifying issues and concerns early, fostering a culture of openness and trust, and making employees feel valued and heard. By acting on the feedback collected, companies can address pain points, enhance job satisfaction, and ultimately reduce turnover.
