Employee engagement software: how to pick the right vendor?

September 9, 2021

Employee happiness and productivity drive performance. And the use of employee engagement software has been linked to increased revenue. But choosing the right solution can be tricky.

This article explores why employee engagement software is important and how to pick the right vendor for your needs. 

What is Employee Engagement Software?

Employee engagement software is designed to increase productivity, happiness, and satisfaction among employees in a company. Employee engagement software helps you identify and address problems in the workplace - such as stress or low morale due to lack of employee feedback or other issues that may arise in an organization. 

Employee engagement software allows you to take control of your business and be proactive about creating a healthy and productive work environment. Through automated processes for collecting employee feedback and analyzing the results, modern employee engagement software provides you with a real-time overview of the state of your organisation. So you can keep building on the parts that are working well and fix the ones that need attention.

Employee engagement software and pulse surveys

At the core of an employee engagement software sits the employee engagement surveys. By regularly sending out digital surveys, you can measure the level of engagement in your company in real-time. This way, you will immediately see if something is wrong, so you can take action and work proactively. 

Pulse surveys also help you track the impact and progress of your employee engagement initiatives. The data from your surveys will help you understand what action plans are needed to increase employee satisfaction and build a company culture of highly engaged employees. 

Why is employee engagement software important?

Employee engagement software is ultimately a tool for not only measuring but improving employee engagement. The surveys provide you with a real-time overview of the state of your organisation that is difficult, if not impossible, to obtain in any other way. 

Employee disengagement is costly for companies. It can lead to high employee turnover rates, increased absenteeism, and, eventually, decreased profitability. Employee engagement software will give you the actionable insights you need to improve employee satisfaction, morale, and productivity. By creating an environment and employee experience where employees feel listened to and appreciated, you can create a workplace where people are happy and healthy. Which ultimately has a positive effect on business performance and bottom line.

Related reading: Employee engagement statistics in 2021 – 50 eye-opening facts

How to choose the best employee engagement software vendor for your business?

Employee engagement software provides a great way to make sure your employees are engaged and motivated, but there are so many options out there. Employee engagement solutions are an investment in developing your company's workforce, requiring careful consideration before purchasing the right solution for you.

Pick an employee engagement software vendor that understands what motivates people at work

Employee engagement starts with understanding how to motivate individuals at different stages of their life cycle. Drivers differ between different people, from millennials who seek purpose-driven jobs, older workers looking for stability, or Gen Zs interested in taking on new responsibilities. There's no one size fits all approach when it comes to engaging employees. Which makes employee engagement software even more important as it also helps you uncover the dynamics of your company's unique culture.

Pick a validated employee engagement software where the methodology and survey questions are based on science

The whole point of using employee engagement software is to work in a scientific and data-driven way instead of making decisions based on gut feeling. Pick a software solution built on science, where the vendor can provide a solid, reliable, and validated foundation.

Be wary of quick fixes. Employee engagement surveys shouldn't be seen as a silver bullet but rather as part of employee engagement programs with multiple components – where employee engagement process metrics are an essential part.

Related reading: Eletive's Scientific Foundation

Opt for a flexible employee engagement platform that integrates easily with the rest of your tech stack

The best employee engagement platforms offer seamless integration with the tools you're already using. Employee engagement surveys should support your culture and align with best practices you follow in other parts of the business. The whole idea is for an employee engagement platform is to streamline your processes and make them more efficient and convenient, and integrations are an essential part of that puzzle.

To learn more about the drivers behind engagement and what questions an employee survey should include, read this article: Employee engagement survey questions